Professional or amateur – does your shop speak the language of all customers?

Not every customer speaks the same language: professionals ask detailed technical questions, while amateurs describe their concerns in everyday language. Many online shops fail precisely here – the answer remains too technical or too vague, and the sale is lost.
With homie, that doesn't happen.

homie automatically adjusts its tone and level of detail: whether professional or layman – your AI product expert understands both and provides the right answer.
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A homie practical example

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🔹 Professional:
“Hollow cavity metal dowel M8 or GK dowel? Load capacity >25 kg at 12.5 mm, two layers. Do I need a setting tool?”
🔹 Amateur:
“How do I hang a heavy shelf on a plasterboard wall without it falling out?”
Both questions lead to the same solution – and homie delivers it, clearly and understandably for the questioner.
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The effect for your shop

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• More trust: Customers feel understood – no matter how they ask
• 3× higher conversion rate: Customers who receive advice buy more often
• Higher satisfaction: Less frustration, more success
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Conclusion

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Whether you're a professional or a layman, with homie you speak the language of all customers. This turns a simple chat into real advice and visitors into buyers.

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