News, insights and best practices about AI in retail.
homie AI is now a member of the ECC CLUB Cologne – the IFH Cologne network for professional exchange with the retail industry. What's behind the membership and what homie AI expects from it.
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Five sceptics, five lessons: our co-founder Hendrik on AI pilots in retail – in the Startup-Insider webinar. The short version.
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AI Uncovered Vol. 1 revealed what drives AI projects forward in practice—and where they tend to get stuck. An evening dedicated to real-world experiences, clear responsibilities, and the courage to learn from real users early on.
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homie CEO Marco Werner explains on the “Handel im Ohr” podcast how AI-powered advice closes the online sales-assistance gap—and what comes next.
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Agentic Tools connect the homie AI Agent to your systems in real time: package status, support handover and lead capture - directly in the chat, fully automated and around the clock.
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At the K5 Future Retail Conference 2026 in Berlin, homie AI and HORNBACH showed how a pilot in 15 stores became nationwide AI-powered advisory in nine countries in just one year. An honest look behind the scenes: what powers the technology, why people are the real success factor – and which numbers prove the impact of the rollout.
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Your AI assistant conducts thousands of conversations every month. What's inside them has remained invisible until now. Chat Analytics changes that: automatic titles, sentiment analysis, and an intelligent tagging system transform every customer conversation into real knowledge.
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The retail sector has missed the boat on AI – but its customers haven’t. What Multichannel Day 2026 revealed about the growing advisory gap and the ROI of AI.
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homie AI advises over 50,000 customers daily – automated, personalised, in real time. Now active in 12 European markets: newly added are Spain, Sweden, and the Netherlands. The results speak for themselves: +30% higher conversion, +80% more consultations, and drastically reduced support efforts. Industry leaders such as HORNBACH, hagebau, and BAUHAUS trust homie AI – all within under 10 minutes live.
Read MoreSetup time? Integrations? Here are all the answers to the topics we're asked about most often.
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