Fine-tuning for homie - exactly as you wish
14 November 2025
With Desired Responses to Your Personal Advisor
With desired responses, you can train homie specifically so that replies and recommendations sound and resonate exactly how you need them in your shop. You control the phrasing, priorities, and product hints. homie takes care of it in the dialogue - precisely, brand-compliant, and sales-effective.
Just one more step
Click on the link in the email we just sent you.
How to set up desired responses
Enter your example question in the Playground, select "Recommendation Hint", and add your desired response. Later, you will find everything under Add Knowledge → Desired Responses, where you can adjust entries at any time.
What you can control with this: Practical Examples
Tone & Style: “Please use the informal 'you' address, clear and concise. First the recommendation, then the reasoning.”
Product Priority: “For ‘hammer drill for concrete’, first recommend model X, then accessory set Y.”
Cross- & Upselling: “After suggesting the frying pan for high-heat cooking, recommend a suitable spatula + splatter guard.”
Compliance & Rules: “Only mention age-restricted products with a note on age verification.”
Service Hints: “For ‘building a garden shed’, also offer assembly service and curbside delivery.”
Why this works
Consistent Brand: Responses align with your shop's tone, terminology, and guidelines.
Increased Revenue: Desired responses steer recommendations towards high-AOV bundles & accessories.
Quick Iteration: Adjustments without developers. Results are immediately visible in the chat.
💡 Tip: Desired responses take priority in replies. Use them for your top use cases (e.g. high-margin categories, frequent consultation questions) – this way, homie becomes even more precise step by step and is your digital advisor that sells.
Learn more about homie AI or start your free trial today!